About Us
Columbia Basin Sheet Metal
At Columbia Basin Sheet Metal, we strongly believe in treating people the way we want to be treated. Because of that, our team has become more like a close family instead. This is absolutely crucial to providing exceptional service and ensuring the satisfaction of our clients.
When you choose to hire us, you can trust that you’re getting a team of experts who are committed to working together to deliver the best possible results. From the moment you contact us, you’ll be greeted by a friendly and knowledgeable team member who will answer any questions you might have and walk you through the process of getting started. When it comes time to start your project, our team of professionals will work together to ensure that the job is completed in a timely manner and to the highest standards of cleanliness, quality, and craftmanship.
At Columbia Basin Sheet Metal, we take a lot of pride in our work. Starting from the first point of contact to the final walkthrough. We strive to provide exceptional customer service which includes a high level of transparency and communication throughout the whole process. And because we so strongly believe in the importance of teamwork, every member of our team will be involved and accessible to you, ensuring that any and all of your questions are addressed to your satisfaction.
Our Values
Communication
Being entirely transparent with our clients is of the utmost importance to us as it makes projects run so much smoother from start to finish. We do our very best to keep our clients informed on all aspects of the project, including but not limited to start dates, crew members on your project, material deliveries, progress updates, and any potential concerns. Each client working with Columbia Basin Sheet Metal will receive a thorough inspection and honest recommendations for next steps as well as options for meeting budget requirements. We don’t believe in upselling; we treat people the way that we would want to be treated in every scenario.
Cleanliness
Jobsite clean-up and safety inspections are done frequently to ensure a clean and safe working environment as well as maintaining your curb appeal as best as we can throughout the duration of the project. On the final day of work, our crews dedicate time for quality assurance inspections with our clients, touch ups on any notes from the client, and thoroughly ridding the grounds of any trash, screws, or other hazards with rolling magnets.
Weather
Unfortunately, severe weather, particularly of the Winter/wet variety, has a tendency to put a damper on certain projects for a multitude of reasons including the safety of our crews, potential damage to the inner workings of projects, and certain product requirements. That being said, we try our very best not to let that stop us.
During the times of year that whether may be a concern, we divide our projects into small portions or phases and tackle one at a time sealing off each section as we go to reduce the risk of exposure. We also make a point to store any and all materials indoors to prevent any damage or degradation. If any unexpected delays do happen, we make sure to keep you informed every step of the way.
Safety
Safety plays a big part in the construction industry, especially when it comes to roofing. That being said, the safety of our crew is our top priority. We take every precaution possible, staying up to date on all current WISHA/OSHA laws, regulations, trainings and certifications to ensure that our crews have all of the latest information and techniques to work safely and efficiently. We use cutting edge equipment and technology to minimize the risk of accidents and injuries.
Safety isn’t just about protecting our team though; it is also about protecting your property and investments. That is why we take great care in using the most effective and efficient methods while we work to minimize the risk of any damage to your building and its surroundings. When you choose to hire us, you can rest assured that your project will be handled with the utmost care and precaution.
Pricing & Installation
At Columbia Basin Sheet Metal, we believe that it shouldn’t cost a fortune to update/maintain your building. We understand that every project has unique needs and requirements, which is why we will come to your project site and provide you with a personalized estimate. Our team of experts work tirelessly to get you the best material pricing out there.
When it comes to installation, we are committed to providing you with unbeatable value for your investment. We only use top of the line materials, top notch equipment, and work with exceptional craftmanship to complete your project to the highest standards of satisfaction. If you’re looking for a competitively priced contractor who doesn’t compromise quality, look no further.
Warranties
We don’t just promise to fix issues that arise then leave them to the wayside. We are so confident in our work that we are willing to provide a two-year contractor warranty FREE on all new construction and total replacement projects. Many of our manufacturers also provide material warranties on their products. In addition to the standard manufacturer and contractor warranties, we also offer a plethora of weather tight, NDL, and other warranties to choose from so you can have the peace of mind that should any issues arise, they will be taken care of.